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Our History
Family-owned and operated, Whaley Foodservice Repairs began in 1944 as Whaley Electrical Service, providing service on major electrical equipment like printing presses, rock quarry crushers and conveyors, and automated car washes. With acquired electrical control expertise to support these types of applications, it was easy for our technicians to troubleshoot and repair electrical restaurant equipment, which dominated the early industry landscape.
As the fast food restaurant industry exploded in the 1960s, food equipment repair service became essential to maintaining a thriving business. As demand for these services developed, Whaley Foodservice Repairs stepped up to the plate to become one of the first food service equipment repair companies of its kind in the Southeast. Prior to the dramatic surge in demand, Whaley Foodservice Repairs had already developed expertise in service and a significant spare parts inventory by supporting the "Mom and Pop" restaurant community throughout the 1950s. This early development propelled the company into an unchallenged leadership position as the chain restaurant boom began.
By 1990, the total focus of the company shifted to accommodate the unrelenting demand for food service equipment repair. In recognition of our total dedication to this industry, our name was revised to Whaley Foodservice Repairs.
Today, Whaley Foodservice Repairs continues to be family-owned and operated under the third-generation leadership of Wells Whaley. With over 60 years in the food service industry, we are proud to be one of the largest independent commercial food equipment service companies in the United States with 12 offices in the Carolinas, Florida, Georgia and Tennessee.
Atlanta Commitments
In the Atlanta Service Market the Norcross office provides 24/7 service from Macon to Columbus and Commerce to Dalton.
In addition to the M – F 8:00 AM to 5:00 PM straight time rates the Norcross office provides straight time rates on Saturday and Sunday 8:00 AM to 8:00 PM.
The Norcross office is manned by Whaley personnel 8 – 5 M to F and 8 – 6 Saturday and Sunday. This allows us to provide not only a knowledgeable voice on the phone but access to over $400,000.00 of LOCAL parts inventory to our technicians, walk-in competitors and end user restaurants seven (7) days a week.
All of our technicians receive factory training from various manufacturers and many are CFESA certified to ensure a level of performance above the norm.
We believe these attitudes and commitment to excellence makes Whaley Foodservice Repairs more than a “Me Too” service and parts provider.
Our goal is to provide a level of service that makes our relationship with you a mutually beneficial one.
William G. Snider, Area Manager Whaley Foodservice Repairs 5201-D Brookhollow Parkway Norcross, GA 30071
678 243-7973 877 842-1501 678 641-4109 Cell 678 243-7974 Fax
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